Lucy use cases
Smart Workplace Solution
Financial Services – Australia
At his 2,000-employee strong insurance company in Sydney, Peter was looking to streamline business operations, improve the visitor experience, improve employee productivity levels, and reduce his building’s energy cost.
We helped him do just that! Now, Peter and his team can:
Book meeting rooms, seats and car park spaces ahead of time
Receive QR codes by email to gain access to the building and lifts
Easily find rooms and locations inside the building with Indoor Wayfinding
Automatically turn air conditioning and lights on or off based on occupancy in a meeting room
Use the mobile app to create work requests for breakdowns, clean ups, etc.
Our Smart Workplace Solution can help Peter’s company save over AUD 3.1 million annually.
Third Party Integrations
With Lucy, our no-code smart workplace design platform, this solution can easily integrate with third party products and software.
- Wayfinding
- Room Booking
- Facility Management
Work Order Management
Large Retail Mall – UAE
Sarah, a Facility Manager at a large retail mall in Dubai, is responsible for ensuring that the mall’s equipment runs smoothly, and that overall operations are managed efficiently. Recently, the high volume of work orders coming in from the mall’s tenants had Sarah struggling to keep up.
We were able to solve Sarah’s problem, and the mall’s tenants can now:
Easily create work requests via desktop or the mobile app
Attach pictures of the incident or equipment that needs replacement or repairs
Include other supporting files or documents with the work request, for the Facility Team to view and understand the problem
Work orders are automatically created when tenants create work requests, and Sarah is immediately notified
Work orders are automatically assigned to a Facility Team Supervisor, who then assigns it to the relevant maintenance crew
Sarah and tenants can create customised reports or work request reports based on the department, requester, etc.
The Work Order Management Solution can help Sarah’s company save up to 50% in time spent on work order processing.
Third Party Integrations
With Lucy, our no-code smart workplace design platform, this solution can easily integrate with third party products and software.
- Facility Management
Visitor Management Solution
Premium A-Grade Tower – Singapore
Linda is the Front Desk Manager at an office tower with several businesses. One of her main responsibilities is managing and monitoring the large number of visitors coming in and out of the building. Everything from check-in to providing access to lifts to informing tenants of visitor arrivals, was done manually. This process was time-consuming, prone to errors and didn’t provide Linda with any meaningful data or analytics.
Our solution solved all these issues. With its Concierge Portal, Linda can now:
Automatically create invitations for visitors with name, date, time and location
Automatically send email invitations to visitors, including a unique QR code
Visitors scan the QR code and gain access to lifts and turnstiles, without a physical key or badge
Collect analytics with name, company, visit duration and entry/exit times
And with its Tenant Portal, building tenants can now:
- Auto-create group registrations for events, with number of attendees, date, time, location and individual QR codes sent to attendees
- Auto-create pre-registered invitations for frequent visitors, such as contractors or delivery drivers
The solution can help Linda and her team save 60-75% of time spent on the manual tasks related to visitor management, while also improving the visitor experience.
Third Party Integrations
With Lucy, our no-code smart workplace design platform, this solution can easily integrate with third party products and software.
- Access Control
- Visitor Management
