Lucy can pretty much work with any service or app that has an API or network protocol. Even if it doesn’t – we might be able to help you find some workarounds. Get in touch with us so we can help you with your specific use case.
Lucy is the common name of a female skeleton found more than 40 years ago and represented a breakthrough in our understanding of evolution. Lucy – our platform – is a breakthrough in the evolution of smart buildings and environments.
No, you can build simple and even sophisticated integrations by just visually composing different blocks together in an intuitive way. However, if you do have the programming chops – you can take use advanced functionality to build more complex systems in a manageable way. You can also have a more technical team working on specific functions/analytics/integrations which are then put together by a domain expert without technical programming skills.
Yes, we do. We schedule webinars to keep everyone up to date and explain new concepts. We can also offer personalized training through a video call to help you get started.
Yes – we can help you with building your actual integrations. We will also help you find implementation partners in your locality who will be happy to work with you.
Yes. Lucy is not a database but its extremely useful to be able to store bits of data that don’t fit anywhere else, or is used to map different systems into a common way. So Lucy does provide tools to store and query data.
Each Lucy account gets its own url. When you signup you will be sent an email with the details of your Lucy account. If you can’t find it – contact us and we’ll help you figure it out.
No problem. At the top of the screen is a Help (‘?’) icon. Click that and then you have options for contacting support. Just describe your problem to us and we’ll get in touch with you.
Yes. Your integration models are meant to be shareable and re-usable. You can export them at any time from the Lucy model designer. And yes, you can import them later to any other Lucy account.
Let us know what service you want to connect to! We add new services pretty frequently and will prioritize specific demands. If the service is publicly accessible and has a documented API we can probably add it easily. If it’s a proprietary application or protocol, you can get in touch with us and we can figure out how to make it work.
You can also request new connectors right from the Lucy model designer. If you search for a connector block and its not there – you get a button to make a request. You can request new connectors right from there.
Yes – we would be happy to.
Yes – we have on-premise gateways for databases and control systems. We can also build custom on-premise connectors or give you an SDK to build your own.
You sure can. We have a toolkit built-in to Lucy to let you easily build new web service connectors and make them available as blocks in Lucy. Documentation is available on how to do it. We will soon be releasing an SDK to build on-premise connectors as well.
We can – we don’t publish those connectors as they are not in high demand but we can enable them for your account.
All kinds! We support major protocols like Obex, BACnet, Modbus and KNX. We also support standard IoT protocols like Mqtt. Feel free to get in touch with us with your needs and we can help you out.